The Global Business Group is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in a variety of ways including correspondence, by telephone, by email, via our website (www.theglobalbusiness.group), and from third parties. We do not guarantee the policies or practices of authorised third parties linked to or from our website.
We collect your Personal Information for the primary purpose of providing our services to you, offering information to our clients, and conducting marketing activities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in situations where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain why we are collecting the information and how we intend to use it.
Sensitive Information
Sensitive information, as defined by the Privacy Act, includes details about an individual’s racial or ethnic origin, political opinions, religious beliefs, health information, and more.
We will only use sensitive information:
For the primary purpose for which it was obtained
For a secondary purpose directly related to the primary purpose
With your consent, or where required or authorised by law
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you. However, in some cases, we may receive information from third parties. If so, we will take reasonable steps to ensure you are aware of the information provided to us.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
To third parties where you consent to the use or disclosure
Where required or authorised by law
Security of Personal Information
Your Personal Information is stored securely and protected from misuse, loss, and unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for its original purpose, we will take reasonable steps to destroy or permanently de-identify it. However, much of the Personal Information is stored in client files which will be retained for a minimum of 7 years.
Access to Your Personal Information
You may request access to the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We do not charge a fee for access requests, but may charge a small administrative fee for providing a copy of your Personal Information.
To protect your privacy, we may require you to verify your identity before releasing the information.
Maintaining the Quality of Your Personal Information
We take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we hold is inaccurate or outdated, please let us know so we can correct it.
Policy Updates
This Privacy Policy may change from time to time and will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about our Privacy Policy, please contact us at:
The Global Business Group
📧 info@theglobalbusiness.group
📞 +61 483 952 355